Last updated: September 2026
These terms govern bookings made directly with Hostal Puerto Genovés by phone or email. By confirming a booking you declare that you have read and accepted them. This English version is provided for information; in case of discrepancy, the Spanish version prevails.
Service provider
- PUERTO GENOVES C.B., Tax ID E04243119
- Hostal Puerto Genovés, category Hostal Playa **, Andalusian Tourism Register no. RTA-H/AL/00592
- Calle Balandro 15, 04118 San José (Níjar), Almería, Spain
- +34 950 380 320 · puertogenoves@hotmail.com
Prices
Prices are shown in euros for the whole stay. Prices include VAT.
Cancellations and changes
Cancellation and prepayment conditions depend on the rate booked and are shown before you confirm your booking.
To change or cancel a booking, contact us by phone or email with your name and the dates of your stay.
Under article 103(l) of the consolidated text of the Spanish General Law for the Protection of Consumers and Users, the right of withdrawal does not apply to accommodation services booked for a specific date.
Check-in, check-out and guest registration
Check-in: from 2 pm to 10 pm. Check-out: by 12 noon. Please let us know your expected arrival time in advance.
On arrival, adult guests must show a valid identity document (national ID card, NIE or passport) and also provide the details of any minors travelling with them, as we are required to register them and report them to the Spanish Ministry of the Interior (Royal Decree 933/2021).
Occupancy and minors
Rooms are doubles (double bed or two beds) and may not accommodate more people than stated in the booking. The booking must be made by an adult, and minors must be accompanied by their parents, guardians or a responsible adult. Children of all ages are welcome; children aged 5 and over are charged as adults. Cots are available free of charge for children aged 0 to 4, on request and subject to availability. Extra beds are not available.
House rules and damage
Guests must respect the establishment's rules and other guests' right to rest. The person who made the booking is liable for any damage caused by the guests, intentionally or through negligence, to the room or the facilities, and the cost of such damage may be claimed. Pets are not allowed, smoking is not permitted anywhere on the premises, and parties or events, including hen and stag parties, are not allowed.
Bookings through other platforms
If you booked through a platform (for example, Booking.com), that platform's payment and cancellation terms apply.
Complaints
If you have any problems, please contact us and we will try to resolve them. Official complaint forms of the Regional Government of Andalusia (hojas de quejas y reclamaciones) are available to guests at the establishment.
Applicable law
These terms are governed by Spanish law. If you are a consumer, the courts of your place of residence will have jurisdiction. How we process your data is explained in our privacy policy.